When we think of documentation as a form of communication, it’s hard to find fault in any company whose culture leans more toward informal and synchronous comms instead. Seemingly, these are all just communication approaches, and to each their own as far as corporate culture is concerned.

This all sounds reasonable on the surface, yet it glazes over a fatal flaw in our assumption: documentation’s core value is not communication, but rather, commitment. Once we acknowledge the nuance of this definition, its impact on corporate culture becomes inescapable.

Documentation commits the expectations, boundaries, and consequences of teamwork, so that hire…


The cleanest argument for returning to an office-first culture of synchronous and spontaneous interaction is so simple, so sensible, that a handful of executives have recently regurgitated it with signature C-suite conviction: “93% of communication is nonverbal; that’s how much value we lose when we can’t interact in-person.”

If this is your leader, please come get them. They’re drunk on one of the biggest myths in social psychology.

We’re going to break down the fallacy of the “93% nonverbal communication” rule in two acts: why the number is completely irrelevant to the workplace, and why healthy businesses spend significant resources…


Six-hour workdays. Four-day workweeks. Unlimited vacation. To hear our LinkedIn feeds tell it, this recent mass telecommuting experiment has thrust an entire white-collar workforce into a potential revolution of labor arrangements.

In all honesty, the previous bar was set pretty low. We can get much more creative — and since the “future of work” is actually many futures (it wouldn’t be progress if we all had to follow the same path), there’s no time like the present to be thinking out loud. The reshaping of corporate culture can’t happen without a restructuring of working arrangements.

Below are several alternative flexwork…


Considering how much of an organization’s working hours are dictated by meetings, it’s difficult to admit we put near-zero effort into synthesizing or quantifying the interactions those meetings contain.

Meeting productivity, or lack thereof, is a $400 billion-dollar problem by some measures, and that might even be a conservative estimate.

Think about how many meetings you’ve been to this month that could have been an email update. Instead of taking 30 minutes out of your day, you could have found the answers on your own if your organization had a connected work hub that promoted asynchronous work.

But this isn’t…


Many of you readers may still be wondering how I so casually shifted from pontificating about autonomous vehicles to espousing remote work. These and other areas of my experience have much more in common than meets the eye — and in fact, it is that grasp on convergence that usually pays my bills. So, I decided to bring all of it together in a podcast.

Telekinetic tackles how human progress changes human movement, with episodes thus far covering mobility, education, democracy, and labor. Listen to the trailer, or take this teaser out for a spin:

The through line of…


What do executives and compulsive gamblers have in common? Let’s find out, and maybe squash the sneakiest telecommuting myth while we’re at it.

A compulsive gambler has an addiction, perpetuated and justified in their mind by the thrill of winning — even if that one win comes at great expense, and even if that expense clearly reduces their ability to gamble in the future. That is, a gambling addict will lose their house to win a car, and push their brain to justify such behavior rather than acknowledge the simple math.

Once more, in visual form: this is how a…


Five Minute Fit is a featherweight business reorg process using binary 360° feedback. I’m about to tell you why we ought to implement such a process, but if you’re already on board with the notion of moving personnel around to find their best fit, you can skip to the demo here.

One of the most damning teardowns of traditional corporate structure can be found in the Peter Principle. Its semi-satirical theory argues that employees rise to their level of incompetence, which for our purposes here, deserves a bit more explanation:

A. People are promoted to a point of failure, yet…


Credit: Freepik (composite image)

This multi-part series addresses core concepts in telecommuting’s impact on transportation; concepts which have gone largely dismissed by the very experts who fund, plan, and build our nation. For more, see Part 1, Part 2, Part 3, and Part 4.

Tragedy Of The Commons

A Tragedy Of The Commons occurs when the resources of a system deplete or degrade due to the selfish behaviors of individuals within that system. Crucially, the problem arises as a result of such behavior being contagious, whether directly incentivized or otherwise made deceivingly attractive to each individual at the group’s expense.

In a classic example, farmers competing to raise…


This multi-part series addresses core concepts in telecommuting’s impact on transportation; concepts which have gone largely dismissed by the very experts who fund, plan, and build our nation. For more, see Part 1, Part 2, and Part 3.

Path Dependence

Path dependence is the limiting effect prior decisions have on the availability of future choices; at its most severe, a choice made today may unwittingly lock someone out of any alternative opportunities down the road. None of this is news to transportation officials, as the consequences of path dependence in urban planning can often be observed quite literally.

If the shorthand definition…


Credit: Macrovector (composite image)

This multi-part series addresses core concepts in telecommuting’s impact on transportation; concepts which have gone largely dismissed by the very experts who fund, plan, and build our nation. For more, see Part 1 and Part 2.

House Money

The holy grail of sales opportunities is the house money scenario, in which a customer’s investment in your solution presents zero financial risk because their dollars are currently being dumped wastefully into the very problem you’re solving. …

Mitch Turck

Future of work, future of mobility, future of ice cream.

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