When we think of documentation as a form of communication, it’s hard to find fault in any company whose culture leans more toward informal and synchronous comms instead. Seemingly, these are all just communication approaches, and to each their own as far as corporate culture is concerned. This all sounds…

The cleanest argument for returning to an office-first culture of synchronous and spontaneous interaction is so simple, so sensible, that a handful of executives have recently regurgitated it with signature C-suite conviction: “93% of communication is nonverbal; that’s how much value we lose when we can’t interact in-person.” If this…

Six-hour workdays. Four-day workweeks. Unlimited vacation. To hear our LinkedIn feeds tell it, this recent mass telecommuting experiment has thrust an entire white-collar workforce into a potential revolution of labor arrangements. In all honesty, the previous bar was set pretty low. We can get much more creative — and since…

Considering how much of an organization’s working hours are dictated by meetings, it’s difficult to admit we put near-zero effort into synthesizing or quantifying the interactions those meetings contain. Meeting productivity, or lack thereof, is a $400 billion-dollar problem by some measures, and that might even be a conservative estimate. …

Many of you readers may still be wondering how I so casually shifted from pontificating about autonomous vehicles to espousing remote work. These and other areas of my experience have much more in common than meets the eye — and in fact, it is that grasp on convergence that usually…

What do executives and compulsive gamblers have in common? Let’s find out, and maybe squash the sneakiest telecommuting myth while we’re at it. A compulsive gambler has an addiction, perpetuated and justified in their mind by the thrill of winning — even if that one win comes at great expense…

Five Minute Fit is a featherweight business reorg process using binary 360° feedback. I’m about to tell you why we ought to implement such a process, but if you’re already on board with the notion of moving personnel around to find their best fit, you can skip to the demo…

This multi-part series addresses core concepts in telecommuting’s impact on transportation; concepts which have gone largely dismissed by the very experts who fund, plan, and build our nation. For more, see Part 1, Part 2, Part 3, and Part 4. Tragedy Of The Commons A Tragedy Of The Commons occurs when the resources of…

This multi-part series addresses core concepts in telecommuting’s impact on transportation; concepts which have gone largely dismissed by the very experts who fund, plan, and build our nation. For more, see Part 1, Part 2, and Part 3. Path Dependence Path dependence is the limiting effect prior decisions have on the availability…